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Frequently Asked Questions
What to Expect?
The initial consultation and treatment will last approximately 45 minutes. You will be asked some questions about your symptoms/problem and past medical history. A close examination of the area is then vital, so you may prefer to bring shorts for a knee, hip or back examination.
At the end of the assessment we will sit down and explain in detail what the main problems are and agree with you a treatment plan. We will also let you know how many treatments it is likely to take and what sort of recovery we think you will achieve. Treatment and exercises will be given during the first visit as time allows.
Do I need to get my doctor to send me to Physiotherapy?
No, you can make appointments by calling 07835 712 306.
Can I claim on my insurance?
Yes, we are registered by most of the major health insurance providers (BUPA, Aviva, PruHealth, HSA) but please don’t hesitate to call should you have any questions.
It is always best to check with your insurance company first but most policies include physiotherapy treatment as an outpatient. Some policies have excesses and some require GP or Consultant referral.
Many companies will issue you with an authorisation number for treatment which you need to bring along with you on your first visit.
We will send invoices directly to your insurance company unless they state otherwise.
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